Contact options
For order questions, product details or help with returns, please email [email protected] or call . Provide your order number and a brief message so we can assist quickly.
Customer service hours
Our support team is available Monday–Friday: 8:00 AM–8:00 PM EST, and Saturday–Sunday: 9:00 AM–6:00 PM EST. Response times may be longer outside these hours.
What to have ready
When contacting us about an order, please include the order number, the name on the order, and the item name or SKU. For product questions include the exact product title. This helps us resolve your inquiry faster.
If you prefer written contact, emailing [email protected] is the fastest way to create a ticket with our support team. For urgent issues during service hours, calling may get a quicker reply.
Verified store contact details
- Store: lovepops Store
- Email: [email protected]
- Address: 200 rue de Gaspé, 1205, Montreal, QC, H3E 1E6, Canada